At Holiday Homes International (Private) Limited (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of personal data:
Identification details: Full name, email, phone number, passport or ID for verification.
Booking information: Check-in/out dates, guest count, special requests.
Payment information: Billing address and payment method (processed securely through third-party providers).
Technical data: IP address, browser type, operating system, and device information.
How We Use Your Information
We use the data we collect for the following purposes:
To process and confirm bookings.
To communicate with you before, during, and after your stay.
To manage customer service requests or complaints.
To improve our website and service offerings.
To comply with legal or regulatory requirements.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Payment processors to securely complete transactions.
Service providers (e.g., housekeeping or maintenance teams) strictly for operational purposes.
Government or regulatory bodies, if required by law.
Data Retention
We retain your data only as long as necessary for business, legal, or tax purposes. You may request deletion of your personal data by contacting us.
Data Security
We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. However, no internet-based service is 100% secure.
Cookies and Tracking
Our website may use cookies and analytics tools to enhance user experience and monitor traffic. You can modify your browser settings to control cookie preferences.
Your Rights
You have the right to:
Access and review your personal information.
Request correction or deletion of your data.
Withdraw consent for data processing (where applicable).
